Shipping policy

Shipping Policy — Kalakari Banaras

At Kalakari Banaras, we carefully pack every saree to ensure it reaches you safely and beautifully.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • Once your order is shipped, you will receive a shipping confirmation with tracking details.

Delivery Time

  • India: Estimated delivery within 3–7 business days after dispatch.

  • Delivery times may vary depending on your location, courier service, weather, holidays, or other unforeseen circumstances.

  • Remote locations may require additional delivery time.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.

  • We may offer free shipping on eligible orders or during promotional periods.

Order Tracking

Once your order has been shipped, you can track it using the tracking link provided in your shipping confirmation.

Delayed or Lost Orders

If your order is delayed beyond the expected delivery period, please contact our customer support team with your order number. We will coordinate with the courier to resolve the issue.

Incorrect Address

Please ensure that your shipping address, phone number, and PIN code are correct before placing your order. Kalakari Banaras is not responsible for delays or additional shipping charges caused by an incorrect or incomplete address.

Damaged Package

If your package appears damaged or tampered with at the time of delivery, please take photographs/videos of the package before opening it and contact us as soon as possible.

International Shipping

If international shipping is available, delivery times and charges will depend on the destination country. Any applicable customs duties, taxes, or import charges are the responsibility of the customer.

Contact Us

For shipping-related questions, please contact our customer support team through the Contact Us page.

Kalakari Banaras — Timeless Banarasi Craftsmanship, Delivered to Your Door.